Privacy Policy

1. Who We Are

Boulder Lux Home (“Boulder Lux Home,” “we,” “us,” or “our”) operates this website and is the controller of personal information described in this Privacy Policy.

Questions or privacy requests may be sent to brian@boulderluxhome.com. You may also write to us at 2125 11th Street, Boulder, CO 80302.

2. Scope

This Privacy Policy applies to personal information collected through boulderluxhome.com, rental inquiries, and related communications. It does not apply to third-party websites or services that have their own privacy policies.

3. Personal Information We Collect and Why

Please do not include government identification numbers, financial account details, health information, or other sensitive personal information in the free-text inquiry field. Information requested in the inquiry form is not legally required, but without enough contact and stay information we may be unable to respond.

4. Cookies and Similar Technologies

We do not currently use advertising cookies, analytics cookies, or tracking pixels. Our hosting or security providers may use strictly necessary technologies and process routine server logs to deliver and protect the website. If we add non-essential cookies or tracking technologies, we will update this policy and provide consent or opt-out controls where required.

Because we do not sell personal information, share it for cross-context behavioral advertising, or process it for targeted advertising, Global Privacy Control and other recognized universal opt-out signals do not change the website’s current behavior. If our practices change, we will honor legally recognized signals as required.

5. How We Disclose Personal Information

We may disclose the categories described above only as reasonably necessary to:

• Hosting, IT, security, and communications providers that process information on our behalf under appropriate contractual restrictions.
• Property operations and professional advisers, such as property managers, attorneys, accountants, insurers, or other advisers, when needed to respond to an inquiry or administer a rental.
• Government authorities or other parties when required by law or reasonably necessary to protect rights, safety, property, and the integrity of our services.
• A successor organization in connection with a merger, financing, reorganization, sale, or transfer of all or part of the property or business, subject to applicable law.

We do not sell personal information for money or other valuable consideration, share personal information for cross-context behavioral advertising, or disclose personal information for targeted advertising. We do not knowingly sell or share the personal information of anyone under 16.

6. International Data Transfers

We are based in the United States. If you access the site from the European Economic Area, United Kingdom, or Switzerland, your information may be transferred to and processed in the United States or another country whose laws may differ from those where you live. Where required, we rely on an adequacy decision, approved contractual safeguards such as Standard Contractual Clauses, or another lawful transfer mechanism. You may contact us to request information about applicable safeguards.

7. Data Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we process. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on where you live and subject to legal exceptions, you may have the right to:

• Know whether we process your personal information and access or receive a copy of it.
• Correct inaccurate personal information.
• Delete personal information.
• Restrict or object to certain processing.
• Receive certain information in a portable format.
• Withdraw consent where processing relies on consent, without affecting prior lawful processing.
• Opt out of sale, sharing, targeted advertising, or certain profiling. We do not currently engage in these activities.
• Receive equal service and not be discriminated against for exercising a privacy right.

We do not use solely automated decision-making that produces legal or similarly significant effects.

How to submit a request

Email brian@boulderluxhome.com with the subject “Privacy Rights Request,” or mail your request to 2125 11th Street, Boulder, CO 80302. Describe the right you wish to exercise and the information involved.

We may verify your request by asking you to confirm control of the email address or phone number associated with your inquiry and, when necessary, request additional information reasonably needed to match our records. We will use verification information only for verification. An authorized agent may submit a request where permitted by providing proof of authorization; we may also verify your identity directly. We will respond within the time required by applicable law.

EEA, UK, and Swiss residents

If applicable, you may exercise the GDPR rights listed above and lodge a complaint with the data protection authority where you live, work, or believe a violation occurred. You may find EU supervisory authorities through the European Data Protection Board. We encourage you to contact us first so we can try to resolve your concern.

California residents

For the preceding 12 months, we may have collected the following CCPA categories: identifiers; customer-record information; commercial or rental-preference information; internet or other electronic network activity; approximate location inferred from an IP address; and communications or other information you choose to provide. The sources, purposes, retention criteria, and recipient categories are described in Sections 3 and 5.

We have not sold or shared these categories of personal information, as those terms are defined by the CCPA. We do not intentionally collect sensitive personal information and do not use or disclose it to infer characteristics or for purposes that create a right to limit use and disclosure. California residents may request to know, access, correct, or delete covered personal information and may exercise the other rights described above. We will not discriminate against you for exercising CCPA rights.

Colorado residents

Colorado residents may request access, correction, deletion, or portability and may opt out of sale, targeted advertising, or certain profiling. We do not currently sell personal data or use it for targeted advertising or qualifying profiling. If we deny a request, you may appeal by replying to our decision with “Privacy Appeal” in the subject line. We will respond to an appeal within the period required by Colorado law and explain how to contact the Colorado Attorney General if the appeal is denied.

9. Children’s Privacy

This website is intended for adults seeking rental information and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. We will post the revised policy here and update the effective date. If a change materially affects how we use information already collected, we will provide additional notice or seek consent when required.

11. Contact Us